How Enrollica handles information.

1. Overview

Enrollica provides software for student recruitment, admissions operations, communication tracking, task management, application workflows, reporting, and AI-supported insights. This Privacy Policy applies to visitors to the Enrollica website, people who submit forms or request demos, and users who access Enrollica services through an organization.

If your school, agency, company, or institution provides access to Enrollica, that organization may be responsible for deciding how certain student, applicant, staff, and business information is used inside the platform. In that case, Enrollica processes the information to provide the service and support the agreed workflow.

2. Information we collect

Depending on how you interact with Enrollica, we may collect the following types of information:

• Contact information, such as name, business email, phone number, organization, country, and role.
• Demo and enquiry details, such as your recruitment requirements, preferred contact method, and messages submitted through forms.
• Account information, such as login details, user role, organization, permissions, and platform settings.
• Student recruitment data entered into the platform, such as lead details, student profiles, application status, documents, tasks, notes, and communication history.
• Usage and technical data, such as device type, browser, IP address, pages visited, feature usage, log data, and approximate location derived from technical signals.
• Support and communication records, such as emails, calls, messages, troubleshooting details, and feedback.

3. How we use information

Enrollica may use information to:

• Respond to enquiries, schedule demos, and provide information about Enrollica.
• Create, manage, secure, and support user accounts and organization workspaces.
• Provide recruitment CRM, activity tracking, application management, reporting, and related platform features.
• Improve product performance, usability, reliability, security, and customer support.
• Send service notices, product updates, onboarding messages, and operational communications.
• Monitor, prevent, and investigate misuse, security incidents, fraud, or unauthorized access.
• Comply with legal obligations, enforce agreements, and respond to lawful requests.

4. AI and automation

Enrollica may include AI-supported features such as lead scoring, workflow insights, summaries, next-action suggestions, activity analysis, and reporting assistance. These features are designed to support users and improve operational visibility.

AI outputs should be reviewed by authorized users before important decisions are made. Enrollica does not intend AI features to replace human judgment in admissions, visa, finance, or compliance decisions.

5. Sharing information

Enrollica does not sell personal information. We may share information only where needed to operate the service, support customers, or meet legal and business requirements, including with:

• Authorized users inside the organization that controls the relevant workspace.
• Service providers that help with hosting, analytics, security, communications, support, and business operations.
• Professional advisers, auditors, insurers, and legal representatives where appropriate.
• Authorities or third parties when required by law, legal process, or to protect rights, safety, and security.
• Successor entities if Enrollica is involved in a merger, acquisition, financing, restructuring, or similar business transaction.

6. Cookies and analytics

Enrollica websites and services may use cookies, pixels, local storage, and similar technologies to keep sessions secure, remember preferences, understand website performance, analyze product usage, and improve user experience.

You can control many cookies through your browser settings. Some cookies are necessary for security, login, or core service functionality and may not work correctly if disabled.

7. Security and retention

Enrollica uses administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, alteration, and disclosure. These safeguards may include access controls, authentication, encryption, monitoring, backups, and internal security procedures.

We keep information for as long as needed to provide services, meet legal or contractual requirements, resolve disputes, maintain security, and support legitimate business purposes. Customer workspace data may be retained or deleted according to the agreement with the relevant organization.

8. Your choices and rights

Depending on your location and relationship with Enrollica, you may have rights to request access, correction, deletion, restriction, portability, objection, or withdrawal of consent for certain personal information.

If your information is managed by an organization using Enrollica, please contact that organization first. Enrollica will support reasonable requests according to applicable agreements and law.

9. Children and student data

Enrollica is intended for business, agency, and institutional use. The public website is not directed to children. Student recruitment information may be processed in the platform when provided by authorized organizations and users for recruitment and admissions workflows.

10. Updates and contact

We may update this Privacy Policy as Enrollica, our services, or legal requirements change. The updated version will be posted on this page with a revised date.

For privacy questions, data requests, or concerns, please contact Enrollica through the website contact form.